I'm having a chat with my client now aboput sales staff motivation. It is normal for sales people to claim for more clients and more clients' satisfaction. Normally sales compensation is a percentage of sales to motivate people sell more and to give the opportunity to be paid on the basis of their efforts. Well, I understand that effort doesn't mean sale or result, but th classical payment system is more or less adequate.
What do we have now in Russia? The only lesson on career build-up process young graduates know is to get a good payment. They've been told that companies have money, that salaries are high and the higher starting salary is the better for you - you will get dramatical rise only if you change a job. Which is true in most cases.
But for fix salaries.
Young sales people here in Russia normally ask for high fix salary. Which means that they don't want to work. And that is not the right person for a salesteam.